Apple Devices

eSIM to new iWatch

I want to transfer my eSim from my iWatch 5 to my iWatch Ultra2. They will both stay paired with my iPhone 13 and I will use both. It is just moving the eSim to the newer iWatch and removing it from my older iWatch.Can I do it, if so how? or do I nee...

Unexplained Delay in Lost iPhone Insurance

Hello community,I had raised a request for my lost iPhone on 25th Feb 2024 i.e. TWO WEEKS ago. I was told that since the Insurance Dept don’t work on weekends, they will look into it and resolve it in next 72 business hours. NOTHING happened the whol...

battery replacemnt

Am I able to get a battery replacement for iphone 13 pro at an EE store 

Can EE Deactivate my stolen iPhone with IMEI number?

How to contact EE with no phone

My phone has water damage and won't turn on. I can't ring EE to organise a replacement. How can I contact them with no phone? There seems to be no email address or live chat option?

order problem

I recently ordered a contract phone and payed (x) amount upfront, the morning after was told via email i'm not able to do so because of my credit score but haven’t received a refund on the money i payed up front. any help will be greatly appreciated ...

Scammers

please please becarefull someone called me today and he scamm me he took over my mobile number via esim and he called me no caller ID  and he said i m calling from EE and expalin me i call you regarding ur you recent order Iphone 15pro Max . Isaid to...

Watch Ultra 2 not connecting

Hi, have had an Ultra 2 for a couple of days. It initially connected with my phone, put a fair bit of data in but now if I go to the watch app it is trying to make me hook up again and it won't. No other options apart from new phone or reconnect to o...

Claim

Hi!Today I lost my phone and I called EE helpline they blocked my device and they transferred my call to EE insurance company. They took all information and after that he just say you need to wait for a mail. They didn't give any complaint or claim n...