New iPhone

[Anya12]

Hi I have just received my new iPhone 15 and it has 2 scratches on the screen. I ordered through reward mobile and my order number is #235880

[James_B]

Hi @Anya12,

Welcome to the EE Community. 🙂

Please contact the retailer you purchased your phone from to report this.

Thanks

James

[bristolian]

To add, Reward Mobile appear to be a 3-solus dealer, not selling phones on EE.

EE & 3 are different networks.