20-10-2023 02:53 PM
I have a apple watch that im trying to connect to my phone but im being told cos im a on flex plan I can't add my watch to it and they can't change my plan cos the system as been down 3 weeks
20-10-2023 04:15 PM
Hello @dazzydog.
I am sorry to hear this.
Was the team you spoke with our customer care team or technical support?
Katie
20-10-2023 05:33 PM
It was the technical team, being told there is a problem with the billing team and they will ring me back next friday
20-10-2023 05:59 PM
I'm sorry to hear this @dazzydog.
It sounds like you have spoke with the right team.
Please keep us updated following your call back.
