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6 months Apple fitness

Prezzo77
Explorer

Hi. I recently took out a 36 month Apple Watch contract with EE which came with six months free Apple fitness. I’ve Set up my watch, but have no idea how to activate The Apple fitness. Do I require an activation code? Any assistance greatly appreciated thank you. ☺️ 

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Prezzo77,

Are you texting from the iPhone paired with the watch? Texting FITNESSPLUS to 150 or FITNESS+ is the correct method to get a link sent to claim your Apple Fitness+ 

Is the message being sent as a SMS and showing as delivered? As even when a word is not recognised by the 150 text service it would respond with a list of words you can text for help, so receiving no response at all would suggest its not being received by the 150 service. 

Alex 

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Prezzo77  Just text FITNESSPLUS to 150

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks but I’ve already tried that and I don’t get a response from 150. 🙃

Alex_H
EE Community Support Team

Hi @Prezzo77,

Are you texting from the iPhone paired with the watch? Texting FITNESSPLUS to 150 or FITNESS+ is the correct method to get a link sent to claim your Apple Fitness+ 

Is the message being sent as a SMS and showing as delivered? As even when a word is not recognised by the 150 text service it would respond with a list of words you can text for help, so receiving no response at all would suggest its not being received by the 150 service. 

Alex