Apple Devices

Resolved! Esim transfer complete

Recently bought a new IP16, had to transfer the esim, tried the posted ways and traditional ways but was not successful as my account had some issues. Spoke with Jason, customer service, on the phone, kudos to him for taking the time and effort to he...

Resolved! SIM became automatically eSIM when I set up my new iPhone.

Hi, I’ve just set up my new iPhone and my number appears now on the new eSIM and the old SIM stopped working. Is it possible to restore it? I’d like to use the eSIM for a different number. Thanks. B.

Sim Not Working

Ordered a Sim onlineAsked for it to come set up and ready to go due to an order issue initially as I need it for work. Put sim into phone over 24hrs ago and it still will not connect to the service.On my mobile network settings it says EE but there i...

Using Apple Watch Cellular alongside iPhone

I have a sim only plan with an iPhone and I’m thinking of buying an Apple Watch (cellular). Can I share my existing sim only plan or do I need purchase a new Watch plan in addition? If I purchase the Watch through EE for a monthly £18/£20 (4gb data) ...

Resolved! new sim card

helloI have just installed a new sim card into my mobile but threw away the old without activating this new one. How can I get in touch with EE bear in mind I have no signal at all (as new sim is not activated yet)Many thanksA

Phone repair

I have an iPhone 14 Pro Max, the back glass is smashed and the left side of the phone is buldging out from the screen (battery replacement needed) as I need the battery replacing will ee sort my battery out without having to sort out the back glass

Resolved! Activating iPhone with eSIM abroad

If I am on holiday in Australia and want to purchase an iPhone 14 and above (that only has an eSIM) from the UK and activate it while in Australia, will I encounter any issues?I have a plan with ee and an Australian provider on my current phone and i...

Are Sim free phones unlocked?

Hi sorry if this is obvious, but are the SIM free phones available online with EE and other stores unlocked- as in they’re not tied down to a network? So if I bought a Sim free phone from EE I could put my Vodaphone, 02 etc sim in with no hassle?

Resolved! Apple Watch on sky network

I bought a used Apple Watch series 9 gps, It is on sky network. Can I use it with my ee Watch data plan?

Resolved! New Apple Watch and I have a few questions about setting up a data plan

I already have two lines with EE. When I attempted to setup the mobile data plan on the Apple Watch plan it advised it costs £7 per month.Does anyone know if this is £7 per month monthly 30 day rolling contract or 12/24 contract?Will I be able to sel...

Apple Devices

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