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Discussion about Apple's range of devices including unlocking your device

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Returns & IPhone 16 pro max flickering screen

Hello just wondering if anyone has had any similar issues. I currently need advice on two things. 1. I’ve had my iPhone 16 pro max over 2-3 weeks and I have not yet received the refund bag for my old phone and I’m worried about being charged2. my iPh...

Bxnny by • Investigator
  • 2519 Views
  • 3 replies
  • 0 Helpful

Billing contract

What brings me here today is i am how can i find out what month i can have a free early upgrade on my device contract as when i had this one i have now i was able to upgrade around 2-3 months early without having to pay for the rest of the contract. ...

Resolved! Accessing EETV app on my Apple TV box 4k

For some reason I’m getting an error when I try and view eetv app on my Apple 4k box saying I need a valid EE TV subscription code:  AAU910.  I’ve been a subscriber for a number of years and accessed the app previously, not sure why this is suddenly ...

Resolved! iPhone 13 Pro front screen repair.

On Saturday I’m getting my phone repaired for the front screen but the problem I’m having is that when I booked my appointment it never said a price so I’m hoping someone knows the price of a front screen repair for an iPhone 13 Pro. Thank you!!

Resolved! Transfer e-sim to new phone

Hi. I have my new iPhone arriving tomorrow and I will need to transfer the esim from my old iPhone to the new one. How do I do this? Please note that I have purchased the new iPhone directly from Apple and not EE. Thanks. 

Uturn by • Explorer
  • 212513 Views
  • 24 replies
  • 35 Helpful

Resolved! Inclusive Extras only display Apple

I recently upgraded my phone, and now i'm unable to select Xbox Game Pass as an inclusive extra like I have had for the last two years. I can now only select Apple Music, Apple One or Apple TV+. Has Game Pass been removed, I can't see anything online...

MJE14 by • Visitor
  • 738 Views
  • 1 replies
  • 1 Helpful

Resolved! Apple 4k tv

Before joining EE I had Prime Video direct on my BT box pro and also Netflix  direct.  Netflix is now part of my EE package but how do I set both of these up on the Apple 4k tv box

iPhone field test mode - unable to connect your call

Hi folks. I’m trying to run a field test using my iPhone 15. Using the normal *3001#12345#* method. All I get is a recorded message saying unable to connect my call at this time. Does anyone know if EE maybe don’t allow this on their network? Or have...

trial812 by • Established Contributor
  • 4101 Views
  • 5 replies
  • 1 Helpful

iPhone 16 pro max Bluetooth issues

Has anyone had/got any issues with Bluetooth on their handsets? I use hearing aids connected via Bluetooth & my new IPhone 16 pro max. Every time I switch the hearing aids off I have to re pair them to my phone. Is anyone else having similar issues w...

ashtn001 by • Explorer
  • 2137 Views
  • 2 replies
  • 0 Helpful
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