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Discussion about Apple's range of devices including unlocking your device

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Old devices

Hi, I've recently upgraded 3 of my devices on my consumer plan. 2 of them have been upgrades from Iphone 13 to 15 and Iphone 14 to 16.Would these old devices be locked to EE network, or usually are most Iphones now unlocked so they can be used on any...

GS110 by • Visitor
  • 572 Views
  • 1 replies
  • 2 Helpful

Resolved! Trying to return my old device!

Need help! I upgraded my phone 2 months ago, in the agreement I am supposed to send my iPhone 13 to EE. Was told I would receive a bag. I have phoned EE 7 times keep getting told a bag is coming along with being told to ring LikeWise. Who have said t...

Atuff96 by • Investigator
  • 1289 Views
  • 5 replies
  • 1 Helpful

Transferring data to new iPhone

Hi. I have had the same problem so followed this advice and it’s now updated to IOS 18. How do I now transfer my data without the quick set up  please? 

KateS7 by • Visitor
  • 1023 Views
  • 1 replies
  • 0 Helpful

Lost phone is now found - how to unblock

Hello,one of the EE team blocked my partners phone as it was lost, however we have managed to find it in the nightclub she went too and was wondering how we could get it unblocked?-thankyou

Ultra 2- No Connection

Genuinely exhausted by EE now. No GPS for 3 weeks, they have eventually changed the watch today. Called to activate ESIM and now it shows no Connection although it does say the plan is with EE. In the watch app. No data is coming up / down.I’ve tried...

Can’t use Bluetooth

Recently upgraded to the iPhone 15 and can’t connect with any of my Bluetooth devices tried reset , turn on and off etc but nothing working !!!

neil7171 by • Explorer
  • 528 Views
  • 1 replies
  • 0 Helpful

New phone won’t update

I purchased a new iPhone 15 it came yesterday and for some reason it won’t let me transfer stuff from my old iPhone to the new one. It keeps getting stuck on the iso 18.1 update  Is there anybody that can help or is having a similar problem? It’s tra...

Mbyrne91 by • Visitor
  • 655 Views
  • 2 replies
  • 1 Helpful

Order

I just ordered an IPhone 16,i got the confirmation email but I didn't have an account at the time. when I put the order number into tracking nothing comes up even though I've now made an account with the same email I used for the order. Will it show ...

ry5nrrr by • Visitor
  • 489 Views
  • 1 replies
  • 1 Helpful
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