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Discussion about Apple's range of devices including unlocking your device

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contract

today i paid 30 pound upfront for a apple iphone and got a order number Order number: xko********* and heard nothing since ? does this mean i am receiving the phone or not and if not will i have my money returned  [Mod edit - removed order number]

Resolved! Apparently Apple Watch cellular add on not available

Hi,Can anyone clarify, I’ve just got off a call with tech after being unable to add cellular to my Apple Watch ultra 2 due to a problem with some peoples plans not linking, told to check back in a week. When I asked how long this had been an issue sh...

Data left on damaged Iphone picked up by DPD Courier

I made an insurance claim on my damaged Iphone, a replacement phone was delivered and I was asked to hand over my old phone. I still had all my data left on the phone but the courier still took the phone.I had backed up to my icloud, however having t...

janie42 by • Visitor
  • 885 Views
  • 2 replies
  • 3 Helpful

Can an series 7 Apple Watch be added to watch data

Hi, I thinking of changing my plan to the iPhone unlimited where I see you can get watch data included…. The t&cs say Apple 8,9 SE but I have a 7 with cellular and gps… do you think I could add the series 7? 

VixH80 by • Investigator
  • 1149 Views
  • 5 replies
  • 3 Helpful

From blue to green on iMessage!

I don’t know why but my messages are now green to my sister and she is definitely an iPhone user. I’ve only recently realised as I had extra charges for sending picture messages!any idea why and how to resolve it?

Lamead by • Investigator
  • 1795 Views
  • 6 replies
  • 3 Helpful

Apple Watch data plan issues

Every time I change my iPhone or have to unpair and repair my Apple Watch for whatever reason, I always have to spend hours on the phone to EE (usually multiple phone calls and scheduled callbacks with other teams) as there is an issue with the Apple...

angwyn by • Visitor
  • 5893 Views
  • 17 replies
  • 18 Helpful

Resolved! Upgrade my phone

Hello, my current iPhone contract ends on the 19th January, I’ve been sent a text message giving me options what to do, when I chose the upgrade option that I want, I login for the option but can’t find it on the website, I then find another option a...

Mich34 by • Explorer
  • 733 Views
  • 2 replies
  • 1 Helpful

Kids Apple Watches

HiI am a pay monthly contract EE customer and have an iPhone contract and my own Apple Watch contract linked to my phone. I pay £7 a month for the watch contract. I’d like to buy my kids Apple Watches for Christmas and there is a great deal in Curry’...

SL74 by • Investigator
  • 9799 Views
  • 10 replies
  • 4 Helpful

iPhone searching for network

I have an iPhone 13 never any issues I done the most recent update and since then my phone is constantly searching for signal so I can’t make calls etc. Apple diagnostics says a hardware error but then randomly signal will come back for a short perio...

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