My phone has frozen it won’t let me do anything on it

[MWR3]

Apple

[MWR3]

My iPhone has frozen with magnified screen

[MWR3]

I have a pay monthly account and been with EE for many years

[Leanne_T]

Hi @MWR3 

Thanks for coming here. 

Could you try and double tap with three fingers on the display to zoom out, does this work for you? 

Full details can be found in the If your Home Screen icons are magnified on your iPhone, iPad or iPod touch – Apple Support (UK) page. 

Leanne.

[Chris_B]

@MWR3  The time you’ve been with EE has nothing to do with what you’ve enabled on your device.  

 Read THIS.