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Discussion about Apple's range of devices including unlocking your device

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Apple Watch series 9

I recently got the Apple Watch series 9 added to my plan and within 10 days the Apple Watch series 10 came out. Can I return the series 9 and get the series 10 what are my options. 

Resolved! My phone will not make calls or texts

I’m new to Ee so I’m currently on a pay monthly and have the Apple iPhone 15 pro max I can’t make calls or texts how can I spk to the Ee team about my sim not working and see if my new handset is set up correctly as I am currently in turkey so n hol...

Apple Watch standalone plan

Hi,I have an iPhone with o2 and recently purchased an Apple Watch which I have set up using this phone. I now want to set up a phone line on this phone for my son. I can’t do this with 02 but EE have a stand-alone watch plan - £7. I need to set up an...

Hanski67 by • Explorer
  • 4901 Views
  • 18 replies
  • 0 Helpful

I can’t make a call or message

I just bought a new iPhone and I put my EE sim and I have been trying to make a call or message and it has not been working is their anything I could do to fix this please 

Basil7 by • Explorer
  • 546 Views
  • 4 replies
  • 4 Helpful

Resolved! Network issue

Hi currently travelling around US; have paid for roaming and have had no issue until a couple of days ago when I started just seeing SOS. Have tried all the usual things to try to connect and if I turn flight mode on and off I then get network for ab...

Kathy34 by • Investigator
  • 857 Views
  • 8 replies
  • 3 Helpful

iPhone lost claim now found

On a recent cruise in Montenegro  2 weeks ago,my phone was lost/stolen and I claimed on my phone insurance and received a new one on returning  to the uk,today  I receive a message from a restaurant in MN saying we have your phone we can post it back...

Treble by • Established Contributor
  • 1933 Views
  • 7 replies
  • 1 Helpful

Pre ordering IPhone 16

I am thinking of upgrading and  pre ordering the new iPhone , but I am curious on how long the delivery would take since the new phone isn’t out yet . I know it’ll be launched on 20th so would that mean it’ll be delivered within the upcoming week or ...

Rkhn18 by • Visitor
  • 1451 Views
  • 1 replies
  • 1 Helpful

iPhone 16 - Anytime upgrade Customers

Would love an EE community moderator/staff member to actually give us a stance on this;when the preorder window tomorrow opens, will we who got the 15 pro on the preorder/launch last year be able to upgrade without the fee? It’s showing a fee right n...

DannClose by • Prodigious Contributor
  • 3435 Views
  • 19 replies
  • 1 Helpful

Shout out for Zoe

Earlier today I spoke to an advisor named Zoe.i don’t know her surname but i wanted to put some positive feedback out here for her as she was awesome. She was clear and knowledgeable about answering my questions, she returned my call Brandon when she...

marc00s by • Skilled Contributor
  • 432 Views
  • 1 replies
  • 2 Helpful
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