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Kanehearn10
Visitor

I recently joined EE and carried my old number over. At first it didn’t have my old number so I contacted EE and they changed it over but my IMessage is still showing the number they gave me not the number I carried over, How do I resolve this?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Kanehearn10  Turn off iMessage and FaceTime and restart the device.  Now check your number in settings/apps/phone and if it’s showing correct you can now reenable iMessage and FaceTime. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.