iPhone 14 pro max 1T

[Garnham02]

i have been with EE for over 20 years starting with orange I have upgraded every year I can believe they want me to pay £330 upfront cost on a phone I’ll be upgrading again next year I have 5 phone with them 2 iPad sims, 2 Apple Watch esims and a SIM card for my card I pay over £380 a month and for some reason they want to charge me for the phone I have checked several other networks and the most they want is £30 I am seriously considering buy the phones I want direct from apple and moving network provider this time next year nothing like loyalty deals 😡😡

[Sal09]

@Garnham02 I think EE does 0% finance iPhone just like Apple but they dont advertise.

Ring them and enquire about that option.

[5hIfTy]

The upfront cost does seem a little OTT sometimes as it doesn't appear to factor in that not all handsets have the same resale value.

I'm trading in a Samsung S22 Ultra 512gb and paying £300 upfront but I fail to see how they have lost enough money on the deal to justify taking a handset plus cash their way for a handset you can still sell on the used market for over £800?! A little nuance to the deal such as waiving the £300 or at least part of it due to the value of the returned handset would be warmly welcomed.

EE can also scoop up those customers who are happy to buy a preowned handset along with a new tariff which inevitably lasts a further 24 months.

All being said, this is all clearly stated in EE's Ts & Cs so not much room to complain tbh.

[Garnham02]

O2 deal so why can EE do this deal I want someone from EE to explain on here why 

[IanJ1]

Me too, l feel your pain. However the main reason for this is because you wish to upgrade to a 1tb iPhone which happens to be unusually expensive coz of that gigantic storage tank. I suggest you opt for the 512g which will only cost you £50 upfront fee if you can do without 1tb storage capacity.

[Garnham02]

That’s not really the point I have an iPhone 13 Pro Max 1T they did not charge me a fee last year and none of the other network are charging this much so why are EE I just want them to explain 

[Amanda1967]

I have gone with Apple for my phone this year as I pay we £120 a month for my iPhone 12 Pro max  alone. I traded in an iPhone 11 towards an iPhone 14 pro max 256 and will be paying £46 a month for the phone . Just got to get a sim deal now from ee. A lot cheaper for me . 

[soupladel]

Vodafone you choose the length of your contract and they are offering the 1tb 14 pro max for as little as £49 upfront and £113 per month over 24 months.

O2 are also offering the same phone on a completely unlimited package for £107 a month for £30 upfront, also over 24 months

Its really impossible to defend EEs pricing in the face of deals that are out there.

[soupladel]

That was the same as i was told on the 2 occasions i spoke to 150 about the very same issue

[mbdrake76]

It really depends on how you value EE.  Some say overpriced, some say it's worth it for the network.  I'm in the latter group.  Same way about Apple products which are (generally) significantly costlier than alternatives. When the moderator approves the image below, take a look at the signal strength of O2 versus EE.  When I ran Speedtest, the network performance on EE was at least three to four times faster than O2.

With O2 you can pay an even higher upfront cost and pay even less on the monthly cost.  O2 flexibility is excellent, as is the website and ordering facilities, but I dislike the network and support.

[richyroo]

I am troubled by EE’s extortion for the fee of the 1TB iPhone 14 Pro Max. It is unacceptable to charge customers that price when different networks offer it for a significantly lower payment. The handset cost maybe £1700+. However, if other networks - Vodafone, and O2 charge the same monthly fee (£109) and only charge the customer £49/£30 respectively for the handset then this is outrageously greedy behaviour by EE. As for their coverage and service, well that is subjective. Their service is not worth £300 more for the exact phone in my opinion. 

I have two contracts coming to an end in mid-November and I will not be renewing, and I will move to Vodafone because I refuse to pay the extortionate price EE want. So much for 17 years of custom and loyality.