iPhone 14 pro max 1T

[Garnham02]

i have been with EE for over 20 years starting with orange I have upgraded every year I can believe they want me to pay £330 upfront cost on a phone I’ll be upgrading again next year I have 5 phone with them 2 iPad sims, 2 Apple Watch esims and a SIM card for my card I pay over £380 a month and for some reason they want to charge me for the phone I have checked several other networks and the most they want is £30 I am seriously considering buy the phones I want direct from apple and moving network provider this time next year nothing like loyalty deals 😡😡

[richyroo]

What else is abhorrent to observe is terrible grammar and spelling. At least use cohesive sentencing and whole words. This is a ‘community board’ not a text message from 2004. Furthermore, if they’re unhappy with the cost of a mobile phone then they can voice that, some individuals may only have EE coverage where they live or work and £330 is nothing more than greedy. If you don’t like people stating that EE are being greedy move on. There is no necessity to be so repugnant. 

[mbdrake76]

Richyroo, please do not make assumptions about people's grammar and spelling.  You know full well that people could potentially have a condition or are in a situation which contribute to how they present themselves in written form.  So please, stop the attacks and stick to the subject matter at hand.

£330 is steep, yes, and I have paid it.  I've mentioned before that I didn't particularly like doing so, but ultimately - for me at least - I am happy with what I bought and for the services that EE provide.  Things could well change next year.  Maybe not.  I'm an EE user of 16 years and I do not expect EE (or any other company for that matter) to owe me anything for my loyalty. If I do not like the deal, I wait it out and go elsewhere afterwards.  EE can run their business as they see fit.  Businesses are not here to be charitable.  I'd much rather see EE continue to operate at a profit and keep the business and its employees going whilst expanding and improving the network than not. 

[soupladel]

I don't see how anyone can be happy paying that upfront when any of the major networks are providing the phone without the upfront cost.

I for one will be voting with my wallet when my contract ends and moving to a different network.  For me this will be the second time in three years i have had some sort of issue upgrading annually on an "upgrade anytime contract" and it just isn't worth the hassle any more.

You are right when you say EE doesn't owe anyone for their loyalty, but its poor business practice, especially in times when there is a squeeze on personal finances and people are having to be much pickier with their choices.

[mbdrake76]

I definitely wasn't happy about the £330 charge.  But the choice would have been at the time:

a) Make do and mend, e.g. continue with the iPhone 13 Pro Max for another year until the contract is up and then look at my options then (including moving over to an Android device or moving away from EE entirely).

b) Use the Anytime Upgrade to move to the iPhone 14 Pro Max 512Gb model (upfront cost is lower at £80), and shift all those ProRAW and ProRes files off the phone as quickly as possible to save space.

c) Use the Anytime Upgrade to move to an Android device (like a Samsung Galaxy Ultra or Pixel Pro 7).

As it was, I bit the bullet and paid it.  Thankfully I feel the value of the phone itself makes it worthwhile, but my bank balance is definitely smarting over the bashing it was given as a result.  I honestly have no idea what next year will look like, so we'll see.

[wardi]

But isn't it the case that if you pay more upfront (which in effect is a deposit) then your repayments will be less over the term of the contract.  If your upfront fee was less then your repayments would be higher - swings & roundabouts.

@mbdrake76  .. I agree with your point 'a'.  What's the rush?  If people don't want to incur an upfront fee then just see your contract out.  The iPhone 13 is an excellent device and not exactly out of date.  I'm still struggling on with a Samsung Galaxy S10 Plus, what an antique lol.

The problem here is 'early upgrade', hankering after the latest and greatest model.  I know loads of gadget fans do it but I've never understood it myself.  Each to his own.  

[Amanda1967]

I went for a sim only deal from EE in the end . My contract had only a month left . They tried to get me to do my anytime upgrade but even the CS said they had no contract with the same amount or a higher value contract that I could up grade to ?????? I shared the sim only deal for £17.40 but was told that was only an line add to your bill which I thought was strange as it was showing in MY EE app available to myself as an option?????? In their end went for the £24 a month over 24months but was told I could upgrade to a new phone contract at anytime without penalty. Now I have one iPhone contract left that finishes in December and at these over inflated prices that will be turned to a sim only deal too. Was paying at one point just shy of £300 a month . By the time I finish the last contract it will be roughly £70 . Big saving for me .

Sent from my iPhone

[soupladel]

Normally you would be right about paying more upfront, but in this case you aren't really paying any less per month when compared to competitors.

I did a post on another thread which looked at the major competitors and how much they would cost over the course of 24 months and EE were in the region of £300 more expensive overall.

[mbdrake76]

Alas, the upfront cost does not directly reduce monthly bills. However, without Apple One I'd be paying close to £240 a year for all the bundled services.  But EE has been bundling Apple Music, TV and Arcade (albeit separately) over the past couple of years when there weren't any upfront costs.

I tend to upgrade every year because it's nice to know what people can expect and as a systems administrator/support person, I like to know what's happening so I can better support it and advise people as necessary should they also (eventually) given the device.

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[epicrhxdes]

That seems like a really good deal. I would consider this deal and join O2, leave EE.

Let us know what the service and internet speeds are like! 🙂