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Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! Brand new iPhone 14 won’t charge or turn on

Hi there,rather annoyed and stressed hoping someone can help shed some light as I don’t want to have to make another trip there to fix a problem that shouldn’t be a problem. Today I’ve just upgraded and got the new iPhone 14, got home and it wouldn’...

Resolved! Apple Watch SE

Hi, I was looking to add an Apple Watch SE to my account but gift the watch to my wife. She’s on O2. Would the phone be locked to EE or will it still connect to her phone? Cheers. 

Kevmen81 by • Visitor
  • 596 Views
  • 1 replies
  • 1 Helpful

No 5G on my phone

Hi . I can’t use my phone unless I’m in WiFi connection area . Can’t make a call and can’t connect to WiFi . Can anyone help ? 

jsmith79 by • Explorer
  • 335 Views
  • 3 replies
  • 3 Helpful

Resolved! Unlock iphone

How do I get my iphone  unlocked to use with another provider please?  My PAC code expires on 1st December 2023 and I needto have the phone unlocked.

Resolved! Battery warranty

So my iPhone 11 is less tha 18 moths old with 8 months contract remaining. The phone is almost unusable due to the battery last only hours with minimal usage, every battery saving mode is switched on.is the battery covered in any warranty and who sho...

busdennis by • Investigator
  • 1108 Views
  • 5 replies
  • 1 Helpful

Apple watch bought from Apple.

We are about to purchase a cellular apple watch but just wanted to know if we can use the same number as our iPhone? We were told it would cost £5-7 a month and you will get a new number for the watch but we do not want a new number as we would like ...

Resolved! PLAN UPGRADE

Hi, I was just wondering why I cant upgrade my plan?  I want to include  apple device please on my plan. Thanks

Want to be change mobile model before delivery of order

My mobile is ready for delivery on Monday ee store but now i want to change model iPhone 15 plus 128gb to iPhone 15 pro 256gb is it possible that my order b change with new mobile model but now i couldn't want to receive iPhone 15 plus 128gb help me

hk23183 by • Investigator
  • 462 Views
  • 2 replies
  • 1 Helpful

Unlocking device

Hi there,I’m not able to check whether my device is unlocked or not on the EE website.I am travelling abroad and have paid for an E-Sim to be activated, however I am not able to add the E-Sim to my phone as the phone seems to be locked. Could someone...

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