Apple Devices

Can I use current sim in new iPhone 16

I currently have an iPhone 12 with Full Works iPhone sim plan. If I buy the new iPhone 16 direct from Apple can I just put my current sim into the new phone and carry on with my current airtime plan?

Resolved! New phone not arriving and still being charged

Completely dissatisfied with the level of service I have experienced. I have ordered a new phone, paid for the first instalment and it still has not arrived (10 days late). I called EE to discuss this and was told that my order never went through des...

Resolved! Apple Watch

I bought an Apple Watch Ultra 2 on a contract with EEThe plan will only let me set the watch up for a family member, but the user has their own iPhone. Do I need a different plan?

Resolved! Preorder Apple Watch ultra 2

Good morning iam jus wondering when preorders will start for Apple Watch ultra 2 I no it’s Friday but at what time will it be the same 1pm as last year many thanks

Apple one

Can you remove apple one from your bill?

Resolved! Apple watch ultra

I've just bought an Apple watch ultra. When it asks to connect to my phone account it says i have to pay £7 per month. When i visited my local EE store they said it would be free. can anyone advise please?

Resolved! Can’t transfer phone number to new phone (eSim issue?)

Hi everyone.I recently used Quick Transfer to transfer my data to my current phone which is an iPhone 13 (I upgraded to a iPhone 15 Pro and changed my mind and transferred back). During the Quick Transfer process, I accidentally selected the transfer...

Resolved! I just order my new ultra2 and 16 pro max

All pre order quick

Resolved! Apple Arcade

How do I get 6 months Apple Arcade free on my iPad?

Resolved! Apple Watch Ordered

Tried last night to upgrade as it said I could do an early upgrade for a fee, no issue there, I’ll pay but then it wants to send a verification code…to the number assigned to the watch. Nightmare. Rang up this morning to do it over the phone. Quick e...