Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! Switching Apple Watch family plan to a new watch

Hi all,My son has an Apple Watch setup on a family plan (watch setup on my phone, and the EE plan add-on is on my EE account). If I were to get him a new watch, is there any way to transfer the existing family plan/number to the new watch, or would I...

Roobaarb by Explorer
  • 540 Views
  • 2 replies
  • 1 Helpful

How to contact EE with no phone

My phone has water damage and won't turn on. I can't ring EE to organise a replacement. How can I contact them with no phone? There seems to be no email address or live chat option?

order problem

I recently ordered a contract phone and payed (x) amount upfront, the morning after was told via email i'm not able to do so because of my credit score but haven’t received a refund on the money i payed up front. any help will be greatly appreciated ...

ca_ea7 by Visitor
  • 419 Views
  • 1 replies
  • 2 Helpful

Scammers

please please becarefull someone called me today and he scamm me he took over my mobile number via esim and he called me no caller ID  and he said i m calling from EE and expalin me i call you regarding ur you recent order Iphone 15pro Max . Isaid to...

mnkhan by Visitor
  • 675 Views
  • 2 replies
  • 0 Helpful

Watch Ultra 2 not connecting

Hi, have had an Ultra 2 for a couple of days. It initially connected with my phone, put a fair bit of data in but now if I go to the watch app it is trying to make me hook up again and it won't. No other options apart from new phone or reconnect to o...

midwood by Investigator
  • 3143 Views
  • 14 replies
  • 0 Helpful

Claim

Hi!Today I lost my phone and I called EE helpline they blocked my device and they transferred my call to EE insurance company. They took all information and after that he just say you need to wait for a mail. They didn't give any complaint or claim n...

Ejaz11 by Visitor
  • 559 Views
  • 1 replies
  • 0 Helpful

Roaming with Apple Watch

Restarting this discussion, since EE has now had over a year to sort this out:When are EE going to start offering roaming on Apple Watch, independent of an iPhone?  The service has now been available on the hardware for well over a year.