call to EE not recognising when I press selection keys on my keypad

Tom060290
Visitor

‎02-01-2024 10:34 AM

the ee call is not recognising the keypad selections on my phone, therefore I cannot continue the call as it cuts me off. 

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Christopher_G
EE Community Support Team

‎02-01-2024 12:24 PM

Hi @Tom060290 

Welcome to the community.

What kind of phone do you have? I'll do my best to help.

Chris

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