Apple Devices

Sound

Hi. not sure if anyone else has this problem. When I use WhatsApp for a call the sound is fine. However when I use a voice call the sound is very low and I struggle to hear. I’ve checked all volumes etc. any ideas? thanks 

New phone help

Hi,I have not bought a new I phone in years and I don’t know where to start. I like the max phone size but I also don’t want to pay a lot of money per month.I use my phone for listening to pod casts and taking pictures.Any ideas?

Delivery on my upgrade

Hello, I placed an order for an upgrade of the iPhone 15plus as a click and collect. I got a notification from my DPD app that it had been delivered to the store yesterday. However I haven’t had an email from EE telling me to collect my order. I was ...

Phone contracts

Bridge

Visual Voicemail

HiI recently upgraded the product on my iPhone 13 Pro to an unlimited SIM.However, I cannot now get Visual Voicemail.I have followed the instructions to send "iPhone Visual" to 150, but I get the message:"Sorry we could not process you request, pleas...

Apple Watch Ultra 2

Hi, I've currently got an Apple 15 (SIM only - out of contract). I'm looking at purchasing a Apple Watch Ultra 2 out right. How do I go about getting the data/minutes/texts on the phone. I can see I can purchase the watch with a data package and pay ...

iPhone

My phone is so slowly is freeze on Snapchat 

Apple Watch

I’m thinking about buying an Apple Watch from AO.com will it just connect to my I phone or do I need a separate contract from ee? Does that make sense?       

Norton 360 draining my iPhone battery !

can anyone help?my iPhone battery is draining and it looks like Norton 360 is using 50% in the background - why is this please and is there something I can do to resolve ?I don’t even have an account with Norton as far as  can see …..