Community Activity
No minutes with £10 pay as you go package
I got a new SIM and paid the £10 and I have my 12gb data but no minutes. Anyone know why?
Unable to login and access info on EE app
For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...
wifi trials
Ive had this e mail come through.. not sure if it's legit We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like yourself.We’re due to begin a new trial aimed at improving our customers' home Wi-Fi experienc...
Charge for alleged non return of equipment
I have been repeatedly advised by EE that equipment returned to them by post has not been logged into their system. I have called and explained the return posting details, date of posting, Post Office address. I received a call a few weeks ago and ex...
EE Store Contact
Hi, Does anyone have a phone number for orders made on ee store website - struggling to get anywhere - need to amend the address before tomorrow as DPD have already tried to deliver once. asked for call back and sent email already.
HR
Hi, im trying to find the email for hr is there anyway i could get it
Switch 2 delivery
HelloI’d ordered a Switch 2 bundle on 07 June and understood that this would arrive within 1-3 working days. The tracking page hasn’t changed since 07 June and simply states that the order should arrive within 48 hours. I’ve not had any emails from E...
Wifi Calling on PAYG
Hi.Can't get wifi calling to work on my payg sim. Short story is, I used to have an ee contract but got a works phone, so swapped to ee payg to keep access to ee etc. on my personal mobile. Wifi calling used to work on contract, but not now I'm on pa...
Cannot Link Device
I'm a new business customer who joined EE and simply cannot link my device to the app, error message appears. I've been in persistant contact with tech support for almost 2 months now it's getting enormously frustrating. Have tried calling, emailing,...
Resolved! EE71-2BE8GB3 admin help needed
I have just bought myself a new drone and want to use my old EE71-2BE8GB3 to connect to it when out on the North Yorkshire MoorsAs it's a few years old I've gone and forgotten the admin password for it - is there a way to reset this unit back to fact...