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Discussion about Apple's range of devices including unlocking your device

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New phone is faulty, EE customer service can’t replace?

Hi, I got a new iPhone 15 pro on 11th December (6 days ago) I’ve had some issues with the device freezing/restarting and overheating.I called EE customer services to ask for a replacement device as I believe this one is faulty.They said that because ...

Mannion09 by • Investigator
  • 1515 Views
  • 6 replies
  • 1 Helpful

Cancel watch data sim

I want to cancel my rolling data contract for my watch and I do not want to have to go to a store to do this. Can you help me please. 

Resolved! Ban apps

How can I block apps ie snapchat  tik token etc on my daughters iPhone 11.Can i do it through EE

Harrisam by • Visitor
  • 532 Views
  • 2 replies
  • 0 Helpful

Email confirmation

I just placed an order today for the Iphone 15 pro max. i have been charged for this however i haven’t received any sort of email confirming this. HELP

laylav by • Investigator
  • 378 Views
  • 5 replies
  • 0 Helpful

In store help trading in old phone

I’m thinking of upgrading my sim only contract for a phone contract with looking to trade in my old iPhone in store, as it’s be only phone I need to be able to transfer all my stuff of my new phone so I’m worrying, would a sale rep help me transfer e...

Apple Watch paired

hi,  I'm just after activated an Apple Watch paired plan £7, paired through Watch app on my iPhone.  its supposed to share my mobile number but seems I have a totally new number.  is this correct ? thanks in advance

iPhone 14 overheating

Hi I have the iPhone 14 and it is seriously over heating to the point it actually hurts my skin to touch it. It’s not just when charging it’s with any use at all.  Is it ee that I need to go through or apple? I’m in contract with ee thanks in advance...

Annetay81 by • Investigator
  • 2330 Views
  • 8 replies
  • 4 Helpful

Apple Watch SE

Apple Watch SE keeps showing unable to configure to mobile plan

Toja1 by • Explorer
  • 362 Views
  • 3 replies
  • 1 Helpful

Faulty 15 Pro Max Speaker

HiHad my phone since 4th December and one of the speakers is intermittent keeps going off and coming backIf i request a return with EE do they replace the phone or revert me back to re upgrade ?I will be getting the same deviice

Sarahs1986 by • Valued Contributor
  • 298 Views
  • 1 replies
  • 0 Helpful
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