Community Activity

Ee blocking WiFi calling

So I usually use WiFi calling because of poor signal at home however recently the phone has been cut off because of a dispute that ee still need to respond about and since then whenever I make a call with WiFi calling it just diverts to the ee paymen...

EE Smart Hub (2023) and the App

Hello,So I gave up, for now, on the Smart Hub Plus due to it's instabilities and bugs, and back to using the Smart Hub (2023) that I acquired elsewhere.Is this router meant to be able to interact with the App in the same way the Smart Hub Plus does? ...

WillKirk by Skilled Contributor
  • 85 Views
  • 3 replies
  • 0 Helpful

File Sharing

I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...

HuwJo by Investigator
  • 168 Views
  • 9 replies
  • 2 Helpful

Problem accessing NOW tv app

I should have access to NOW tv through EE but currently even though I am logged into the NOW app  I get asked to choose my membership where it is asking me to pay. I cannot get past this to watch anything Please Help!

Router

Hi I'm trying to change my frequency to 2.4 as it's at 5 but I need the lower one to connect to my daughters Tonie box please can you help 

Gypsy11 by Visitor
  • 34 Views
  • 2 replies
  • 1 Helpful

EE app bug

I have noticed that the EE app shows many devices as connected to ethernet, which they aren't. It appears to show this when the devices are away from the home, or switched off.I have deleted and reinstalled the android app on my mobile. App version 5...

Huggons1 by Established Contributor
  • 514 Views
  • 15 replies
  • 2 Helpful

Mobile broadband

Ive got mobile broadband but it won't work just flashes red. Any idea why? I have 2 sim cards for it and tried them both 

EE wants to charge me twice

Is there an email address or an actual person I can contact? I’m abroad at the moment and I’m not able to use my pack, as it says I need to top up £15 but I just paid £15 3 days ago??? I need to use my data as I’m overseas so I need to get it sorted ...