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Discussion about Apple's range of devices including unlocking your device

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Resolved! I just upgraded but it’s asking me to send old phone back

I would rather keep it as it’s an iPhone and I’m moving over to google phone. So I won’t be able to save the pictures from the like 10 years I’ve used iPhones. It was an free early upgrade I have like 2 month left on the contract. Is there anyway I c...

Izzi1991 by • Explorer
  • 1268 Views
  • 3 replies
  • 2 Helpful

iphone 15

Hello, I’ve just received a new iphone 15 pro max, i started setting it up, but it requires an update to IOS 18. i’ve been trying to update this phone since 10am this morning and it still won’t update! i can’t access the phone because it needs updati...

Resolved! iPhone 16 Plans - Inclusive Extras?

I understand EE have changed their terms recently with regards to plans for Apple devices. I now see that inclusive extras only include Apple One, Apple Music, TNT and Apple TV.I am currently on a All rounder iPhone plan from last year with an inclus...

Iphone15 pro dropped by apple

Hiwas sold an Iphone15 pro on an upgrade as this was the best and newest model. Now find out apple dropped this phone from its line up!  I get new phones come out but  should I get some compensation as been sold a phone that I’m paying monthly for th...

I phone battery drain

Hi, has any one experienced iPhone battery drain since joining EE ?I was transferred over from Plusnet just over a month ago and have noticed the battery on my iPhone 6s does not last half as long as it use to, checked the battery use and condition a...

Clifford11j by • Established Contributor
  • 13322 Views
  • 113 replies
  • 10 Helpful

Resolved! transfer esim to new watch

Hi,  I’m getting the Apple Watch Ultra 2(black finish) next week,  from Apple Watch Series 8 cellular version next week,  I’ve got cellular plan on ee plan forwatch,  how do I go about transferring my esim from watch to ultra? Step by step guide if p...

alistairmck1 by • Established Contributor
  • 5671 Views
  • 3 replies
  • 2 Helpful

Apple Watch Series 10 Titanium 42mm

Morning, any news on when the 42mm series 10 will be available with a plan?  Looks like it's available to buy through EE shop if bought outright but not with a calling plan or tariff.  Thanks.

jeffrey66 by • Investigator
  • 1436 Views
  • 6 replies
  • 5 Helpful

I too have so many signal issues with my iPhone 15 Pro. I've had many iphones over the years and not had the signal issues as I do with this model. Signal drops off completely then comes back. It says there's five bars when I can't make a call or get...

sjmmc by • Visitor
  • 535 Views
  • 1 replies
  • 0 Helpful

New phone

Hello,  so I ordered a new phone on Monday and did receive a confirmation email with my order number on it but since then I havnt not heard anything and it says it should be dispatched within 48hrs but it has now been much longer that that. would I b...

Lozza131 by • Investigator
  • 633 Views
  • 3 replies
  • 2 Helpful
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