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Upgrade my phone

Mich34
Explorer

Hello, my current iPhone contract ends on the 19th January, I’ve been sent a text message giving me options what to do, when I chose the upgrade option that I want, I login for the option but can’t find it on the website, I then find another option about an upgrade it tells me I don’t need to pay upfront but again I click on the option it tells me I have to pay upfront!! Please advise as I’m confused. Thank you 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Mich34  Login to your account and click the upgrade tab there. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Mich34  Login to your account and click the upgrade tab there. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you