Apple Devices

Advice please (upgrade)

Evening, I am trying to upgrade my phone and use a code which was given to me by a friend, but it won’t work on either the app or the site please advise.Looking at the iPhone 16 on an Unlimited all rounder for iPhone £82 plan. Is it not working becau...

Anytime upgrade

Hi, i'm due an anytime upgrade, last year i broke the screen so got it repaired, although its a genuine part, it was taken from another iphone so it says 'used' on the about screen in settings. Will this affect the upgrade?Thank you.

Apple Watch series 9

I recently got the Apple Watch series 9 added to my plan and within 10 days the Apple Watch series 10 came out. Can I return the series 9 and get the series 10 what are my options.

Resolved! My phone will not make calls or texts

I’m new to Ee so I’m currently on a pay monthly and have the Apple iPhone 15 pro max I can’t make calls or texts how can I spk to the Ee team about my sim not working and see if my new handset is set up correctly as I am currently in turkey so n hol...

Apple Watch standalone plan

Hi,I have an iPhone with o2 and recently purchased an Apple Watch which I have set up using this phone. I now want to set up a phone line on this phone for my son. I can’t do this with 02 but EE have a stand-alone watch plan - £7. I need to set up an...

I can’t make a call or message

I just bought a new iPhone and I put my EE sim and I have been trying to make a call or message and it has not been working is their anything I could do to fix this please

Resolved! Network issue

Hi currently travelling around US; have paid for roaming and have had no issue until a couple of days ago when I started just seeing SOS. Have tried all the usual things to try to connect and if I turn flight mode on and off I then get network for ab...

iPhone lost claim now found

On a recent cruise in Montenegro 2 weeks ago,my phone was lost/stolen and I claimed on my phone insurance and received a new one on returning to the uk,today I receive a message from a restaurant in MN saying we have your phone we can post it back...

Pre ordering IPhone 16

I am thinking of upgrading and pre ordering the new iPhone , but I am curious on how long the delivery would take since the new phone isn’t out yet . I know it’ll be launched on 20th so would that mean it’ll be delivered within the upcoming week or ...

iPhone 16 - Anytime upgrade Customers

Would love an EE community moderator/staff member to actually give us a stance on this;when the preorder window tomorrow opens, will we who got the 15 pro on the preorder/launch last year be able to upgrade without the fee? It’s showing a fee right n...

Apple Devices

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