Community Activity
EE Mobile Intenet - great in online games but choppy in browser
Hello,I've using GL-X3000 router with 5G EE sim.My connection is fine in online games, but is very choppy in browsing web pages. Connection will be fine for a moment, then it will hang for 10-20 seconds, then fine again. When gaming, it is stable for...
Resolved! Fix for 5GEE WiFi Hub IPv6 internet issues over ethernet [Solved]
The Problem:I have just bought the 5GEE WiFi Hub. On WiFi everything seemed to be working fine, but as soon as I tried to use ethernet, various little things stopped being able to connect to the internet. I could log in to a game called League of Leg...
I am roaming and was out of coverage
I am in another country. I Turned on roaming data at some point. It worked fine for a while but then suddenly stopped and i was kicked out of the network as well. I tried everything including converting my sim to an e-sim. But then when it didnt work...
Resolved! Roaming add-ons. How do they interact?
Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...
My pack and boosts aren't renewing
I've been using an EE pay as you go 30-day sim only plan for many many years, and up until now I've been very happy with it. However, I topped up £10 last night as I usually do, but my "pack" didn't auto-renew. When I checked my EE app to find out wh...
unwanted transfer from BT to EE
My vulnerable 85 year old mother-in-law received a message from BT saying she had requested to move to EE and someone would come round and install new equipment. Thinking this was a scam, I called BT to check. Turns out BT had initiated this without ...
Teckin and HBN smart plugs not pairing with new Smart Hub
Hi - just got upgraded to a Smart Hub.After a bit of work, got the Alexa's, smart bulbs and Gosund plugs to work, but cannot get the Teckin or HBN smart plugs to work.Tried the tips in other chats - turn of 5GHz, turn of WPS, set the 2.4 GHz channel ...
BT customer to EE broadband
6 attempts to transfer from bt to EE what a mess, they wanted to charge more than I pay now raised a complaint this morning and get a message this afternoon to say complaint completed! How can it be, no one has rang - only been with BT over 15 years ...
Returning BT SH2 Router
I've unknowingly been moved to EE from BT when I renewed my contract.I have received a new EE router so I need to send back the BT SH2 router. In the new EE router box there are three return labels, one says EE kit, another says BT kit and the third ...
Samsung TV order
Ordered a TV and realised I put the address in to the wrong place. Can't get hold of anyone to speak to about an order. My mobile, broadband etc I could talk to a million people. Changing an order delivery address is impossible. I'm ready to leave it...