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Resolved! Scam call offering me a 30 percent discount
Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...
Online Shop - Can't use the discount code on certain phones
I have been looking at purchasing a new phone S25 standard is my go-to choice. I have various discount codes that I want to apply.I go online and choose the phone plan and the code doesn't work.I then run a test on a couple of other phones and the co...
EE has been stealing money from my bank and their staff coming to door steps
They have ruined my peace of mind due to so many red flags. I now want to leave EE and they are threatning me with the termination fee. any legal help?
Test broadband speed
Am trying to test broadband speed by following instructions on EE webpage which says:Open the EE app.Select Manage.Select Broadband.Select See what’s included in your plan to get a breakdown on what you’re expecting.You can select a Test speed from t...
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
EE sending too many texts
Today I received 5 texts alone from EE, one at 7am and then 4 at 11:57am it’s too much it’s just talking about some free boost I don’t care I just want to know when my data is ending and when I need to top up that’s the only text I want to receive bu...
Data access roaming
I have a £5 Everything Pack. When I went to Spain I paid for 10 days EU roaming. Voice and text were fine but no data access. The information on this site indicates that I should get all three??
Mis-sold EE contract and unable to resolve
Has anyone else experienced this with BT/EE – Mis-sold contract and threats over Ombudsman complaint? Just wondering if anyone else has been through something similar. Back in February I called BT to query two incorrect charges on my bill. The agent ...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
Resolved! Can't make international calls from the UK
I cannot make any international calls when I'm home in the UK.I can make calls in the local country when travelling but then cannot rung the UK.I have set a caller allowance and do not have international calls barred. Cannot see another setting that ...
