Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 200 Views
  • 4 replies
  • 8 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64637 Views
  • 91 replies
  • 28 Helpful

Resolved! Google wallet not working

HiI've got a POCO F3 5g and I've recently moved to a EE sim only, from PlusNet mobile, and after I inserted the EE sim card into my phone, contactless payments through Google Wallet won't work. The wallet app all works perfectly well, no error messag...

jj494 by Investigator
  • 2855 Views
  • 16 replies
  • 5 Helpful

Resolved! Can't add data to Pixel Watch 3

Just received my Pixel Watch 3 LTE from EE, but I can't add my esim. I'm getting the below in the watch app. Can anyone advise a solution? Thanks.

Screenshot (10 Sept 2024 12_11_18).png
norwoody by Established Contributor
  • 841 Views
  • 1 replies
  • 0 Helpful

Pixel pro 9 Fold Screen Fault

Ok so finally received my 256gb Pixel Pro 9 Fold.  However after less than 2 days moderate use the inside screen had a thin pink line appear horizontally accross the whole screen a few milimeteres up from the bottom.  Turned the device of and on and ...

Resolved! locked out of phone

Hi I have just got  anew samsung s24  and whilst setting up the phone it asked me to download security update before i had set up my screen lock pin now after phone has restarted it is asking to put pin in on 

Pixel watch acreen

Hello I've got my pixel watch on last Friday when I receive it had a dead pixel line in it . Woke up Saturday now is 2 lines in it . Tried to do the throbleshooting as resetting then updating it . Stayed on .Went to the shop they couldn't help becaus...

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Resolved! Unlocking an EE phone

Hi, I'm trying to unlock an old EE phone of mine so my son can use it with a Smarty pay monthly SIM. I've been through the guide and got the unlock code from EE. When I put the Smarty SIM in the EE locked Samsung Galaxy S10, it comes up with the foll...

Fold 6 - Free Buds & Samsung Recall

Hey Guys,Quick question so recently upgraded to Fold 6, and we were meant to get the free buds havnt heard anything about that and apparently samsung did a re-call can someone please advise on this. what are the next steps we need to do ?

Shahzada by Established Contributor
  • 846 Views
  • 9 replies
  • 0 Helpful

Persistant notification on S24 Ultra from Watch 6 44mm LTE

I have a Samsung S24 Ultra paired with a Samsung Watch 6 LTE 44mm. Every so often I will get a notification on my phone with the followong "EE plan set up Now you can call and text on your watch." No real pattern some times a few times a day other ti...

Mskainth by Contributor
  • 694 Views
  • 7 replies
  • 5 Helpful

Resolved! Galaxy Watch - Removing EE Plan without a Phone

Hi All, I've just upgraded my watch to an Apple Watch Series 9 from a Galaxy Watch 4, which was on a 2 year plan with EE. I no longer use a Samsung, nor do I have access to it, and I'm unable to download the wearables app on my Apple phone because it...

Gswan96 by Contributor
  • 981 Views
  • 10 replies
  • 1 Helpful