Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Unlocking EE Phone

HiI need help unlocking an old EE phone but it is sayingEnter MCK Network unlock code blocked. Too many incorrect attempts.I used the code provided by EE but it didn't work?Can anyone helpPhil

Unlocking old huawei p30 pro phone

Im trying to unlock my old huawei p30 pro to pass on to a family member, got as far as getting my unlock code but when i click the link forvthe next step it just asks for my IMEI again. Am i being stupid and missing something incredibly obvious?

Smart Watch from different network

Recently purchased a S24 Ultra on pay monthly contract with EE but for some reason I can't add a smart watch to my monthly bill.I was previously on Three and can get a Galaxy Watch 6 on pay monthly plan. Could I still use this new watch on a Three pl...

Resolved! I received this message after claiming my stolen phone

Hi from EE. As you've upgraded, your old device is no longer covered by our Extended Warranty. For information on how it works and terms visit ee.co.uk/why-ee what does it mean? My insurance is end or what?

Resolved! Can anyone help me ive forgot the password for my Samsung galaxy note

Please can anyone help me I've forgotten the pin code for my Samsung galaxy note phone its the one that it asks for when u turn the phone back on I can still get calls from people but not make any calls

Can anyone help with Samsung Device I am locked out of please?

Resolved! Safety Verification Code

Hello, I'm trying to redeem an item with my EE points and the safety verification code isn't sending to my phone.

i need help with phone i cant call or see text

Hi there,I need help with my phone i put to many time my password now I cant unlock it please help. I can receive call but i cant call, whatsapp, text or see other messages.

Resolved! Daily alarms switching off, overnight?

I have four daily alarms set on my Motorola g7 power phone (also one weekly alarm) recently the daily ones seem to switch off (overnight?) - all four seem to switch off, the weekly one is OK. Can anyone suggest a couse for this?

Unlocking phone

Hi I'm trying to unlock my phone and it won't let me passed this page - it wont let me depress 'VERIFY IMEI NUMBER [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]