Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

ColouOs 14 Oppo X5 pro

When will the X5 Pro receive ColourOs 14 The global release was released in October 23 and I still don't see it my update window Thanks

Pixel 8 Pro USBC Cable

Hi,Out of nowhere my USBC cable that I got with my Pixel 8 Pro has stopped working. It shows as charging, then stops after a few seconds and then keeps repeating this process.This has started happening out of nowhere and there is no damage to the cab...

SamsunGalaxy S23 - ESim can this be purchased through an EE Small Business Acct?

My phone is part of a Small Business Account with EE. I would like to purchase an ESim so do not have to carry 2 phones.Is this possible through EE, or do I need to purchase the ESim from another provider does anyone know?Thanks

Resolved! Free galaxy 6 watch with s24 ultra

I ordered the S24 ultra 1tb in black on 22nd January and was told I could claim a free watch 6. I have not yet received the phone so don't have an IMEI to put down. What happens if I run out of time to claim this before I get the phone? That's one of...

Resolved! new sim cards for samsung s8 not compatible on ee

I have had to move from Plusnet as they are ceasing their mobile service shortly so I thought I go to EE. (Plusnet piggyback on EE). My number was ported over 24 hours ago only to find there was no internet outside of home broadband.I spoke to EE tec...

cant set up my email account on my galaxy s 23

i cant get my email on the s23 keeps saying there was a problem signing in to your account enter password again ,ive spoke to samsung about this i had to load all phone details to p.c. then factory reset phone re install all details this didnt work e...

Resolved! Tablet

Hi I'm just wondering if you can guide me to how I can try for a tablet

Tnx ee

Pixel fold keeps breaking

Hi got the pixel fold last year and recently claimed on my insurance as the tablet screen had broke and ink leaked, however after a week of having the replacement the ink has burst again and my tablet mode is unusable, I know I'm going to have to tak...

Lost phone

Can a android phone be track?