Pixel pro 9 Fold Screen Fault

Stevietaff
Investigator
Investigator

Ok so finally received my 256gb Pixel Pro 9 Fold.  

However after less than 2 days moderate use the inside screen had a thin pink line appear horizontally accross the whole screen a few milimeteres up from the bottom.  Turned the device of and on and it disapeared,then a little later on it appeared again.  Did the on and off thing and it cleared it again.  Did this the next 2 times it happened (in a matter of hours) and cleared it.

But the last time it appeared it has stayed there, I've turned off and on and even reset the device and it is still there.  Anyone else have this issue, could it be software issue or a faulty screen??

3 REPLIES 3
threej
Valued Contributor
Valued Contributor

this is a defected device please ring EE CS if its not your fault they should replace your device. 

Hi, they are replacing but just wondering if I was unlucky or if other people have got the same issue.

threej
Valued Contributor
Valued Contributor

i have just googled this an i have seen that some people are having the same problem . i would recommend that you try not to slam your phone hard or bend it in any way it shouldn't. if it happens agen i would recommend you try another phone. the touch flip phones are new and will have bugs an faults .

 

if this helped please press the fumbs up button and press solved