Community Activity

Master Socket 5C MK4 wiring

Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC.  However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...

CPI increase and early upgrade

I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...

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jon_1103 by Established Contributor
  • 206 Views
  • 8 replies
  • 7 Helpful

Poor ethernet performance

Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...

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Colesey by Established Contributor
  • 140 Views
  • 10 replies
  • 1 Helpful

No data on my SIM

I purchased the 30GB-30days SIM card at the airport 5 days ago,And I started it yesterdayIt worked at the first time as I used approximatly 50MB (I checked it with my phone itself)but suddenly it didn't work from yesterday night.I entered to app and ...

DK90 by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Broadband constantly dropping

My broadband has been down for 2 days , connecting for up to 3 mins then down for hours , this is still happening now and the last bank holiday weekend has anyone else had / have this issue ? I hope my billing will adjusted as this is unacceptable. 

Broadband Down

My broadband has been down for 2 days , connecting for up to 3 mins then down for hours , this happened last bank holiday weekend has anyone else had / have this issue ? 

EE tv on apple tv subtitles

I have recently been getting problems with subtitles coming on by themselves, i am having to keep turning them off as im not asking for them to come on. is anyone else having the same problem on there apple tv EE tv is there a fix for this.

Markd53 by Contributor
  • 374 Views
  • 7 replies
  • 0 Helpful

Power of Attorney

Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...