Community Activity
Master Socket 5C MK4 wiring
Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC. However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
No data on my SIM
I purchased the 30GB-30days SIM card at the airport 5 days ago,And I started it yesterdayIt worked at the first time as I used approximatly 50MB (I checked it with my phone itself)but suddenly it didn't work from yesterday night.I entered to app and ...
Broadband constantly dropping
My broadband has been down for 2 days , connecting for up to 3 mins then down for hours , this is still happening now and the last bank holiday weekend has anyone else had / have this issue ? I hope my billing will adjusted as this is unacceptable.
Broadband Down
My broadband has been down for 2 days , connecting for up to 3 mins then down for hours , this happened last bank holiday weekend has anyone else had / have this issue ?
EE tv on apple tv subtitles
I have recently been getting problems with subtitles coming on by themselves, i am having to keep turning them off as im not asking for them to come on. is anyone else having the same problem on there apple tv EE tv is there a fix for this.
My Account Ended And EE Still Hasnt Removed Them From Netflix
Hello,How to I unlink EE from my netflix and MS Office 365 accounts?My contract has ended.I contacted EE support and EE complaints about this back in November and still they've not unlinked from my accounts.EE kept telling me I need to contact Netfli...
eSIM transfer between 2 operational iphones - process? (not new phone scenario)
BackgroundI have an iphone 12 with an active EE eSIM on a monthly SIM-only plan. The EE app is installed on this phone, and the eSIM is linked to my account.I have retained the eSIM activation information originally provided by EE, which I think was ...
Power of Attorney
Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...