Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Can't hear caller and they can't hear ms

For the last few days I haven't been able to hear callers and they can't hear me. Yet music plays fine and my Whatsapp calls work perfectly. I obviously can't call EE because they wouldn't hear me, and messaging is unavailable according to the app. A...

information on phones

I was looking through shopping Z flip4 then got some questions:1. Is the 512gb version not on sale? I couldn't find it neither here nor on samsung2. is the Bespoke edition not sold?3. Why aren't the RAM not stated, but only the storage? I know some p...

Resolved! Samsung galaxy watch lte pay as you go

HiIm a tad confused with ee.I am pay as you go, and the lte watch is not compatible with this form of service.Do i need a phone contract and a watch contract or is it worth moving to another providerThx

Resolved! samsung s23 ultra

does the samsung s23 ultra not come with 64gb storage

Resolved! Unable to unlock Samsung S9 but do I need to having moved from BT

Having moved my two Sims from BT in November, both Samsung phones work OK, but when I look on My EE they are both shown as unknown & locked? I followed the link to unlock and every time I enter to 15 digit IMEI number I get the same message "Sorry, s...

Apps

Hi I've recently upgraded my phone and now some of my apps don't work. My friend has the same phone and hers is OK, issue with phone? Would EE be able to swap do you think just for this issue?

OnePlus 7 pro 5g android 11

Any sign of an update to the GM1920 model? Still on Android 10, with the Nov-21 security patch.7 months old, not acceptable Most device are now on Android 12, and this device is left I'm limbo on an outdated OS and security patch Come on EE!

New Device

Hello, my EE/BT Community buds. Now my issue is that I have pre ordered the s23ultra and it gets release on the same I get 17/02/23 is when I should receive it. But I'm having my doubts about whether or not it will turn up. I so want this beast. Anyo...

Voicemail message icon showing even though it was listened to

How do you get rid of the voicemail icon? I have no new voicemail messages, yet it continues to show that I do.This must be a bug, because no one would want to be informed that they have a new voicemail waiting for them, when they do not.

Videos

My videos sound like they are being slowed down on my s22 ultra. Not had this issue before. Any help to fix this problem.