Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Pixel 6 not recognising sim

My pixel 6 that I've had since November 2021 has suddenly stopped recognising my SIM, I've restarted the phone, turned off removed SIM and put it back in, reset all my network settings etc I'm not sure what else I can do.Does anyone have a fix for th...

Galaxy Watch 4 LTE and switching phones

This is a heads-up for anyone switching to another phone and have the LTE version watch.I've just upgraded from the S20FE5G to the S23 Ultra and have the Galaxy Watch 4 Classic LTE model. After switching I had to ring EE to get the e-sim updated with...

La carte ne marche pas au Maroc

Bonsoir madames et messieurs,J'ai acheté une sim EE et j'ai fait un forfait de 5 pounds mais la ne marche pas du tout ici au Maroc quelqu'un peut m'aider svp.Mes salutations respectueuses.

Hi

Please I need to access call history from October and November

No service all day

Resolved! Do I need to get a new SIM card?

I'm on Pay as You Go. Have a Samsung Galaxy A5 2017 & just bought a Samsung Galaxy A53.I know they both use nano SIMs but want to know if I need a new one. I'm keeping same no

hello

hi

Android / Pixel Visual Voicemail ... 2022

Moving from O2 to EE has been like a step to the dark ages with respect to voicemail. There were 20 glorious months of visual voicemail on Pixel at O2 . It didn't even occur to me that a modern mobile operator would not support visual voicemail on An...

Screen damaged find X5 pro

Hello I smashed my phone screen I do have full insurance, my question is will it get repaired or will I get a replacement phone as to be honest I will prefer to be repaired and keep the same phone . Many thanks

Resolved! Phone

I have damaged my phone flip 4 on the little black glass bit what do I do now