Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62092 Views
  • 91 replies
  • 28 Helpful

Benefit of eSIM?

I was going to download an eSIM to my new Pixel 7, but frankly a SIM can simply be popped out of a phone and popped into another. I see no advantage to having an eSIM, and losing my ability to use a phone for up to 24 hours. If you could simply delet...

Not Registered On Network

I've been on ee with the same sim for years. This morning it was working fine but suddenly I lost signal.If I try calling it say "Not Registered On Network". Any data requests say I am offline.  This is happening in more than one location and I have ...

Data left

y can i not see how many GB of data i have left it worked when i first had the sim card

Philb5 by Explorer
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  • 2 replies
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Issues with Doro 8100

Good evening @community I recently had to do an upgrade but online the only choice i had, within the budget i needed was for a Doro 8100. on the whole the mobile is ok but it won't play a set alarm for 4am, 4.05am or 4.10am. but if i test the alarm b...

Juliet55 by Explorer
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  • 3 replies
  • 0 Helpful

Resolved! Unlocking a second hand Huawei P30 Pro phone - and warranty

 I purchased a P30 Pro on ebay.   The seller claimed it as unlocked.   It isn't.  I have checked that it was initially an EE phone.   I have tried the IMEI EE web site - but does not work.   I have tried calling EE customer services but as I do not h...

RP88 by Visitor
  • 1397 Views
  • 1 replies
  • 1 Helpful