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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 62721 Views
  • 91 replies
  • 28 Helpful

Asus ROG Phone 6

Now, a few times we have asked about getting rog phone phone and other phones for that matter. The rog phone is definitely popular enough now to see it on the EE store and the ROG phone 6 has just come.  We missed the others, we missed the ROG 5.  Le...

Chrisjp by • Established Contributor
  • 7277 Views
  • 6 replies
  • 16 Helpful

Insurance Swap - Data Transfer

Hello allMy phone (Samsung S20) is being swapped on the EE insurance. Apparently they pick the broken phone up and the same time. How do I transfer the data - presumably the DPD guy wont want to wait?!?Cheers

Network unavailable

Hi,I'm struggling with my phone. Network coverage is apparently good but my phone says network unavailable. This means when I try to make, receive any calls it is doing this as a WiFi call and while I can hear other people no one can hear me. Phone h...

LouV28 by • Investigator
  • 396 Views
  • 5 replies
  • 1 Helpful

Just Letting people know details about Annual MOT

I just called my EE shop that deals with my Annual MOT on my Andriod phone to find out what ID I needed to take. Just letting everyone know that you do not need id for the Annual MOT however, if you wish to make upgrades to the phone or line/s you wi...

Google Pixel 6 Issues

I've 'upgraded' from a Huawei P20 pro to a Google Pixel 6. After a few weeks I'm finding consistent connection issues, something I didn't experience in 2 years using the Huawei. What do you recommend? I've had the upgrade less than a month - so presu...

Tpaz67 by • Investigator
  • 1618 Views
  • 14 replies
  • 0 Helpful

Pixel watch esim process is extremely poor

Just got a pixel watch direct from Google (a freebie!). Went through the steps to set up the esim via the Pixel Watch app and was presented with two possible plans, both identical and with *no pricing*! I took the plunge based on a cost what I found ...

keke74 by • Established Contributor
  • 10358 Views
  • 56 replies
  • 28 Helpful

Stolen Phone

My Dad's phone got stolen but he doesn't have insurance what can I do? Does he have to pay to get a replacement?

DA42 by • Explorer
  • 655 Views
  • 2 replies
  • 2 Helpful

Has my new phone got any type of warranty/cover

I have just bought the Samsung galaxy z fold4 on contract and wondered if there was any type of cover already in place. As im not sure whether to get insurance for it.  I haven't opted for any extras like insurance or extended warranties

Shannmj by • Investigator
  • 851 Views
  • 1 replies
  • 1 Helpful
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