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Currently abroad (Majorca) and cannot make any sense of roaming charges

Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...

trial812 by • Established Contributor
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Mobile cut off 2 times in 1 week

Hello, to start i have a unlimited internet, calls and texts package, I had made some purchase with my ee mobile, I got cut off last week, I rang up explained I'm a career and my phone is a life line, I was told to pay £80 to bring my account under t...

Sb271186 by • Explorer
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Resolved! Online upgrade area of website isn't working

Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...

Live Chat

Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call?? 

Dizlowe by • Contributor
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  • 9 replies
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Xbox game pass ultimate

I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?

rhocar1 by • Explorer
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Resolved! Remove Spend Cap

Hello Please help me. I am in Europe and my roaming isn’t working as there is spend cap put on it around £10. I am unable to call or contact anyone at the EE due to network issue. Please help me removed the spend cap and enable roaming please. thank ...

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