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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 131901 Views
  • 49 replies
  • 20 Helpful

No data abroad

I have no data abroad. I have unlimited date and it says I have constant 4G and 5G but I don’t have any. I’ve never had this problem before. Can anyone help?

Double Data Not Showing in Allowance

I have just purchased the £15 25GB monthly rolling data for my mini portable wifi hub.When I check the allowances it is only showing 26GB not 50GB, has anyone had similar and knows what I should do. Thank you. 

Data Roaming

I am currently abroad in Budapest. I arrived yesterday and my data worked perfectly. I had the £2.29 per day add on which lets me use my data package abroad. Today it is not working at all. It says I have full bars of 4G but nothing will load or send...

Data not working

I've got 86gb data left and it's not letting me use it. I've basically payed 30 quid for no reason whats going on

Data

I paid for data and cancelled the unlimited and it should finish this month but can’t find on my app what date it finishes

Hi there

I just want to move my date to my son phone his number is XXXXX XXXXXX. Can move 5gb to his mobile phone pls .    [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Yoongtung by • Investigator
  • 296 Views
  • 2 replies
  • 1 Helpful
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