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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 132956 Views
  • 49 replies
  • 20 Helpful

Canada Roaming

Hello, I'm confused by all the options within EE. I am pay monthly. I am going to spend a month in Canada this summer. I will not be needing much calling minutes or texts but I will certainly need Data. My current Data Allowance is 6Gb per month but ...

Viewer by • Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

Data roaming

Why can’t a use 3G in Spain right now and why can’t a put a cap on so a can use it I need the internet for my work here

Resolved! No service in Greece

Arrived in Greece 2 days ago. My wife and I both have the same mobile contract , she received the welcome message and her phone switched to the local provider. No welcome message on mine and has displayed ‘no service’ since, after searching. Data roa...

Ian-D by • Investigator
  • 477 Views
  • 9 replies
  • 0 Helpful

No data abroad

I have no data abroad. I have unlimited date and it says I have constant 4G and 5G but I don’t have any. I’ve never had this problem before. Can anyone help?

Double Data Not Showing in Allowance

I have just purchased the £15 25GB monthly rolling data for my mini portable wifi hub.When I check the allowances it is only showing 26GB not 50GB, has anyone had similar and knows what I should do. Thank you. 

Data Roaming

I am currently abroad in Budapest. I arrived yesterday and my data worked perfectly. I had the £2.29 per day add on which lets me use my data package abroad. Today it is not working at all. It says I have full bars of 4G but nothing will load or send...

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