Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165139 Views
  • 50 replies
  • 23 Helpful

5g slow

Hi everyone , I hope someone can help me .Around 2-3 days ago  I had super fast 5g  then all of a sudden it turned off and turned back on now  my  5g is now showing around 0.5 -0.8mbps I have no idea what happened I need it for work so I'm super anno...

Screenshot_20231023_231325_Speedtest.jpg

Resolved! Unlimited internet

How do I find out how much unlimited data would cost me as I o my get 100gb a month just now

1973 by Investigator
  • 391 Views
  • 3 replies
  • 3 Helpful

Data

There seems to be a discrepency on my banked data allowance ie 43.3mb by text & 29.3 on-line. Which is correct xxxxxxx xxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

Data ⁶

I switched from 15 pound deal to 20 pound deal the other day you get 50g data it's sayin iv only 2 gigs left there no way I could have used it. Does  my data roll on and then reset to the 50 

Tiernan1 by Visitor
  • 269 Views
  • 1 replies
  • 0 Helpful

SIM / eSIM - 5G / 4G+ (Galaxy S21 5G)

Hi,I've been having the occasional issue with my S21 5G losing connection to the mobile network. I've seen similar on work phones in the past and a replacement SIM has often fixed the issue.Rather than calling up, paying £1.50 and waiting for a new S...

no 4G for months

despite customer service insisting O have 4G in my area I have not had it since swapping my mobiles from BT. I am getting no help at all.

Glenn464 by Visitor
  • 256 Views
  • 2 replies
  • 0 Helpful

Resolved! EE app

Hey I’m having a problem with the app I have a SIM card and I’m trying to buy a months worth of unlimited data but I can’t seem to find it I keep coming across SIM cards I can order is there somewhere I can go in the app to just top up the SIM card I...