Gifting data
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18-02-2024 10:35 PM
I can’t seem to be able to gift my daughter data, which I do every month. It says she has unlimited data hut she doesn’t! She needs to have data, it’s important!
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19-02-2024 09:58 AM
I logged in this morning and my daughter’s number was there and I was able to gift her, thank goodness! Never had this issues in all the years I’ve been with EEbut it’s worked now, how? I don’t know but thanks anyways!
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19-02-2024 07:40 AM
Hi @Bp451
Thanks for coming to the community.
Could you log into the EE app and select the number you are trying to gift data to and view the add-ons for this number, do they have unlimited data showing?
Leanne
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19-02-2024 09:58 AM
I logged in this morning and my daughter’s number was there and I was able to gift her, thank goodness! Never had this issues in all the years I’ve been with EEbut it’s worked now, how? I don’t know but thanks anyways!
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19-02-2024 10:00 AM
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16-05-2024 04:21 PM
I had the same issue (gifting via the website) and had to ring 150 to get it sorted. The support person was able to do it but could not explain why I could not.
