Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 184734 Views
  • 50 replies
  • 24 Helpful

7GB of data run out in a matter of days

I've just switched to EE with a 5GB plan, this ran out in a week. I've just purchased 2GB, which has run out in two days! I had 5GB with my old provider and this never happened. Nothing has changed re my usuage.

Resolved! Roaming add on for South Africa

HiI'm travelling to South Africa next week, I'm wondering if there are any add ons to use data, minutes etc when over thereThanks 

THM90 by • Visitor
  • 2744 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

I can't buy or renew my data bundles. Much as I try I can't and I no longer see my data usage on the app. What is happening?Have been without internet for over 24hrs 

Ay232 by • Visitor
  • 468 Views
  • 1 replies
  • 0 Helpful

Resolved! Gifting Data

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

European roaming

My contract includes unlimited data and European cover.  Am I right in the time limit in 1 visit abroad is 60 days? What happened after this?Reason I'm asking if I'm traveling to Spain and back for 85 days via France on 15th January to early April. 

Bopster by • Visitor
  • 647 Views
  • 1 replies
  • 0 Helpful

Gifting data

I can’t seem to gift data. It say service not available. Please try later. I’ve been trying all day. And I really need data. Anyone else having this issue or know a solution. Thanks 

Cjayne by • Visitor
  • 348 Views
  • 1 replies
  • 0 Helpful

Resolved! 100gb but I have unlimted

Hi there  I was wondering if any one could help me I noticed that on my data usage it says to 100gb but I am on unlimited could some one explain this  am I restricted to 100gb only a month 

Den123 by • Established Contributor
  • 663 Views
  • 3 replies
  • 2 Helpful

Cape Verde Data

Hi, can you buy a data roaming add on for Cape Verde and if so how much please?

Soph891 by • Explorer
  • 1079 Views
  • 4 replies
  • 4 Helpful
Top Helpful authors
More