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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 182354 Views
  • 50 replies
  • 24 Helpful

Gifting data

I can’t seem to gift data. It say service not available. Please try later. I’ve been trying all day. And I really need data. Anyone else having this issue or know a solution. Thanks 

Cjayne by • Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Resolved! 100gb but I have unlimted

Hi there  I was wondering if any one could help me I noticed that on my data usage it says to 100gb but I am on unlimited could some one explain this  am I restricted to 100gb only a month 

Den123 by • Established Contributor
  • 631 Views
  • 3 replies
  • 2 Helpful

Cape Verde Data

Hi, can you buy a data roaming add on for Cape Verde and if so how much please?

Soph891 by • Explorer
  • 1064 Views
  • 4 replies
  • 4 Helpful

Remote system monitoring problems.

I install remote power systems and when required I use an EE mobile wifi device to provide internet access for the monitoring gear. In this case, it is a Victron Colour Controller.All remote viewing functions work fine, but recently I have been unabl...

Gifting data

Both my wife and son has said they have gifted data on the account, however nothing has been gifted? My son has used his hotspot for his xbox for one night due to the Internet being down, bit that is not gifting, could someone please explain as to ho...

Resolved! Data gifting

Hi, just want to know I have an account with Sim monthly, I want to data gift a family member (wife) who is a pay as you go with EE. How do I do this? Its not on the app, and I've tried on website too. Have EE withdrawn this data gifting?

DATA GIFTING

Pay a lot of money for an unlimited sim with data gifting. Plan renewed today and it keeps saying ‘no one on this account has enough data to gift’, even though my plan is unlimited!When will this be fixed?!

Incorrect data allowance on new contract

Hi,I started a new sim only contract last week, it was supposed to be 30gb, however, I have only been given 1gb. Now that I have used 1gb I have ran out of data.I spoke to support via the online chat and also via 150 but the problem is still not solv...

Lianneh by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful
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