Community Activity

Resolved! Have I been scammed?

Hi. I have been on the phone to someone from EE. I cant help but feel dodgy about a link I clicked while upgrading a benefit. I was asked to click a link to approve terms and conditions and the whole thing did not feel right. Could anyone help put my...

Order tracking

I am trying to track an order but every time I click on "Track Order" I get the message:Some internal error occurredE00001: Service Error. User Reference is REF20250318-1739248292976 Has anyone else experienced this? Is there a solution?Thanks

JohnH31 by Explorer
  • 13 Views
  • 3 replies
  • 0 Helpful

Port Forwarding 9311

Can anyone instruct me how to port forward this number 9311 on my router.It's for a CIS EV charger that I can not connect to.Thanks 

richwxm by Investigator
  • 20 Views
  • 3 replies
  • 0 Helpful

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription.  I have the add on live on my account, however the link  I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Investigator
  • 114 Views
  • 9 replies
  • 2 Helpful

Billing query

Current bill shows 56p for "services from other companies". Number is shown as 66061 dated Friday 14 October at 18:47pm. I've checked my phone for that date... nothing out of the ordinary. Any ideas what this 56p charge is for? 

LizzieG30 by Investigator
  • 916 Views
  • 6 replies
  • 2 Helpful

Resolved! Now tv on eetv

Hi all, My services went live this morning, I have had no issue logging into netflix, however cannot log into discovery tv or now tv plus none of the channels on channel guide work, I have full fibre 74 essentials with now entertainment bundle Inc. D...

Dandy1980 by Contributor
  • 290 Views
  • 11 replies
  • 9 Helpful