The EE Community

Tv full works bundle

Hi, I’m just moving over to EE and I am still a bit confused. I have the full works tv bundle as was told I could change my contract each month. I’m curious as to what that actually means financially. It comes with everything and I won’t watch it all...

Some devices (such as PS5 and Google TV) require a full shut down to connect

Dear All,Since moving from standard GFast BT to EE full fibre, I’ve had nothing but problems.To try and solve the issues, I did a full factory reset on everything and now, I’ve got a new issues.for some reason, certain devices need a full shut down a...

It hangs up after the automated service asks me to press one if i want to speak to someone.

offices closd at 6pm

How do I get a code or link to recommend a friend

Internet

How do I see when I sent data to my boyfriend 

14 day cool off

Can I return an item withing the 14 days if its been used ? 

Internet down?

Anyone else's broadband down this morning? EE app unhelpful, simply says unable to check it, but doesn't say why.

SIM serial number

Hi,The app wants my SIM serial number and im not sure where it is on the SIM. Ive tried the number on the old plastic card surrounding the SIM  before it was popped out, and that didnt work.I found the ICCID via an Android app and tried the last 12 a...