Community Activity

No picture

I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone 

Jackbry by Explorer
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Signal issues

I'm having the same issue and it's killing me now!  Call 150 for advice??  I can't! There's no signal!  Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester!  Wifi works fine, I've tested...

EE tv

I don’t have a picture from my main set top. Ox. I have changed the hmdicable but still no picture 

Jackbry by Explorer
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2 factor and passkey options missing from my account

I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...

I've purchased WiFi 7 from 3rd party, help needed.

So I've upgraded to WiFi 7 from a 3rd party source but I'm having difficulty adding it to the app, has anyone else experienced this and is there a workaround? Also experiencing connectivity issues between the hub and the extender. I keep getting a fl...

Closing an inactive account

I have not been a active customer for a year now  (no contracts/products/or outstanding balance) but I still have access to my online account. I want to delete my account, but I cant find anywhere to do this. (I have a EE Broadband account, if that m...

sb331 by Visitor
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Data issues in Dubai

Hijust come home from Dubai where I was getting increasingly irritated with EE.  EE have recently changed the roaming rules in Dubai / UAE and now if you pay a daily or weekly amount you can access your UK DATA, minutes and texts.   I paid quite happ...