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Community Activity
Apple TV connectivity issues with Smart Wifi Pro
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
Smart Wifi pro wired backhaul issues
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
my Galaxy ultra watch 8 has not arrived
I ordered my galaxy watch ultra 8 on the 25th of July and it has still not arrived i got my confirmation email and had checked my order on the ee app and it says order dispatched. But it has still not arrived
Payin broadband bills
Hi I had problème with my broadband for a week I’m using my phone hotspot I want to know about the monthly payement?such that I didn’t use my broadband for week or more thank you
Resolved! Keep getting an error message when trying to change my broadband deal/contract
Hi,My broadband contract ran out this month and I've been charged out of contract prices for June (it would have been nice had EE sent me an email warning me before it happened instead of after). In any case, I'm trying to get it sorted out - I want ...
PAC code and leaving ED
I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...
Billing error on first broadband only bill.
The app shows a bill for Broadband and TV which I didn't sign up for. I signed up for Broadband only.On the actual and very glitchy webpage it shows broadband only, but a wrongful charge applied of a set up fee. I signed up and it was zero set up fe...
Resolved! how much data have i used
I would like to monitor how much data I am using each month. Can somebody let me know how to access that information?
Credit Card setup
Credit card set up says post code instead of zip code even though country is USA. Can’t define credit card.
PAYG Roaming Cost Outside EU is a Nonsense
When a PAYG user checks the Roaming Costs Tool for a non-EU country they would see, for e.g. USA,: What roaming pass is being referred to? There are no roaming passes on PAYG outside the EU & PAYG users wouldn't necessarily be aware of those for cont...
