The EE Community

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Stay connected if your data runs out

Manage their time online with EE WiFi Controls

Immoral and illogical early termination fee (moving from Plusnet)

EE and Plusnet are - apparently - exactly the same company.So why do Plusnet charge a termination fee when an EE salesman persuades me to switch.And why does the EE salesman say I will definitely get the termination fee back?You can't have it both wa...

Changing from old provider to EE

Hi I recently changed from Sky to EE. The salesman who came to my door told me EE do all the work for you & everything would be transferred. I have just found out this is not the case & still have a Sky account too, owing over £200. Did anyone el...

Roaming abroad add-on for one of my additional phones

I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible?

Resolved! Parental consent

Can you please take my parental restriction off

Resolved! Web Protect

As above I have received an email advising I have switched Web Protect off. But I did not.I have read this thread (https://community.ee.co.uk/t5/Broadband-Landline/I-just-got-an-email-telling-that-I-had-switched-off...) and the advice there doesn't h...

Left EE but billed full amount

Hi I left EE with my mobile number pac code and my chromebook number stac code completing transfer on Friday 26th. I received 2 final bill amounts for early cancellation of approx £11.00.I've just discovered I've been billed the full amount of almost...

Wifi controls not available in EE App.

I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...

Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass

Back at the end of January i Ordered Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass Ultimate only to find out that i was being charged extra for the game pass so i cancelled it and now i have no game pas and should of...

Resolved! moving from bt mobile more than 3 sims

i have three sims for the family on bt im trying to move them to ee but can only put 2 sims in basket?anyone know why i cant have more than 3?

EE BIG SPORT PACKAGE poor reception on Sky Sports Hd

I have the EE Big sports package.my broadband connection is good and I can watch TNT Sports HD without any issues. But Sky sports HD has terrible pixelation and sound break up. I can watch Sky Sports Tv fine through the NOW tv app and the Discovery +...

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Community Activity

Immoral and illogical early termination fee (moving from Plusnet)

Changing from old provider to EE

Roaming abroad add-on for one of my additional phones

Resolved! Parental consent

Resolved! Web Protect

Left EE but billed full amount

Wifi controls not available in EE App.

Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass

Resolved! moving from bt mobile more than 3 sims

EE BIG SPORT PACKAGE poor reception on Sky Sports Hd

Latest from our Blog

We drop the tech, you catch the deal

Manage their time online with EE WiFi Controls

Use WiFi Enhancer to get the best from your connection

Google Pixel 9a – Magic made simple