moving from bt mobile more than 3 sims

michael565656
Investigator
Investigator

i have three sims for the family on bt im trying to move them to ee but can only put 2 sims in basket?

anyone know why i cant have more than 3?

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @michael565656,

Welcome to the Community!

We don't want you to have any issues moving your family to EE, so I'd recommend reaching out to our team, and they can check why this is happening.

Rach

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3 REPLIES 3
Rach_H
EE Community Support Team

Hi @michael565656,

Welcome to the Community!

We don't want you to have any issues moving your family to EE, so I'd recommend reaching out to our team, and they can check why this is happening.

Rach

michael565656
Investigator
Investigator

Links dont help. doesnt menthion my problem.

I have three sims on bt, bt sends me to the ee website, however i can only order 2 sims.

why does ee have a limit? its ok i will go somewhere else.

thanks anyway

Leanne_T
EE Community Support Team

Hi @michael565656 

If you give BT a call and let the guide know you want to transfer all 3 numbers to EE they will get this looked into for you. 

Leanne.