Community Activity

Broadband contract doesn't shown on my Credit Report

Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...

Atee86 by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Resolved! Cannot change inclusive extra

I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...

Umiamz by Skilled Contributor
  • 2552 Views
  • 9 replies
  • 1 Helpful

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 18836 Views
  • 15 replies
  • 11 Helpful

EE wifi customer « Log in now » doesn’t work

Hi there, I’m a BT customer but can’t access the EE Wifi (as in general roaming wifi). When I click on ‘Log in now’ (below ‘Already a customer?’), nothing happens. The box to log into the wifi doesn’t appear.I can log in on my phone, so it’s just my ...

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 2786 Views
  • 58 replies
  • 2 Helpful

I want to Leave EE due to the huge price increase

The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave.  According to Citizens advice I have the right to cancel my contract with in 3...

Damient by Explorer
  • 4644 Views
  • 19 replies
  • 22 Helpful

Resolved! Order cancelled???

Ordered a sim card earlier today and just got a message that it was cancelled, went into website to try reorder but it appears to be down ?? Please help what do I do I'm so confused 

Screenshot_20241001_101431_Messages.jpg Screenshot_20241001_101234_Gmail.jpg
L3ahs0ph by Visitor
  • 2204 Views
  • 10 replies
  • 3 Helpful

Phone calls in Australia

If you are an EE customer and going to Australia  BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....

h_shewan by Investigator
  • 157 Views
  • 7 replies
  • 2 Helpful