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EE interview done but no official response
I completed an online first interview consisting of written questions and video questions. I then received an AI insight on my written answers and confirmation that my interview had been received and I would have my videos assessed, assumably by a re...
Relocating broadband modem within house
I need to relocate the internal broadband fibre modem from one room to an adjacent room. The current location is going to become an ensuite so can't contain a powered device. Should be straightforward methinks -just get in touch with ee and they wil...
4G mini hub
Hi,I received a 4G mini hub a week ago,while I’m waiting for a fibre router to be installed ,it worked for a couple of days,it is saying no connected,I phoned and spoke to someone on Thursday,they told be three masts were down and it would be working...
prepaid data sim card for motorhome
Hi. Bought this EE data card for my motorhome for on the go internet to be used in the router in the van. 120GB for £50 (12 months max) I have used this previously and could view the usage on my account. EE have now changed the website and doesnt mat...
Refund of top up
I lost my second phone during a move and have now found it but it’s been more than a year since used. I’ve topped up and then found out my sim has been deactivated. How can I get a refund?
Resolved! New customer I am not receiving an update about my order.
I've ordered a Samsung Z fold 7 about 5 days ago and I've not got an update about the phone. I check my spam box in my email multiple times. Last email I got was the confirmation email and the order number, but when I put the order number on "track m...
Broadband keeps dropping
Since being moved over to EE from BT my broadband signal keeps dropping.which is no good as I work from home. I’m not even getting my guaranteed speed.whats going on?
Scam call
Hi guys Got call this morning, I've block report to EE now sharing with you. Got international call saying Romania. +40753048753 be careful
Apple TV connectivity issues with Smart Wifi Pro
First up I should state that I have reported the issue posted below to EE Customer Services, but I thought it worthwhile posting here in case others are searching.I have a new service connected (1.6gbps service) with a Smart Hub Pro and multiple Smar...
WiFi 7 Hub Extenders random disconnects
I upgraded to the new Wifi 7 hub from the Wifi 6 hub even though i'm only on the 1gb/s package ( Full Works and Unbreakable Wifi )after sorting all the connection info out on the Wifi 7 Hub and connecting all my devices, everything was running smooth...
