10-08-2025 10:12 AM
Hi,I received a 4G mini hub a week ago,while I’m waiting for a fibre router to be installed ,it worked for a couple of days,it is saying no connected,I phoned and spoke to someone on Thursday,they told be three masts were down and it would be working again in a couple of days,it’s still not working ,I spoke to someone else,they said the network was working fine in my area,I feel like I was fobbed off by the first person I spoke to
10-08-2025 10:57 AM
If you have an EE account online you can use the coverage checker to identify whether there are any known outages/issues at the postcode at this point in time.
Does anyone else at the location have an EE or BT mobile to compare whether they have the same issue?