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Resolved! 2 SIMs ordered but just one received
Hi, please I signed up for two SIMs (numbers ending 675 and 574), but just one was received (675). When will I receive the other one please? Thanks, Mauricio
Text From EE
Received this message from EE this morningEE: We faiIed when attempting to process your Iast biII. To avoid the termination of your services pIease visit: https://ee-ref-support.web.app .Unfortunately I clicked the link and updated with my new debit ...
Making and receiving calls while abroad
Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
TNT still worth the cost?
Continued my BT/EE/TNT sports contract for another 2 years in Oct '24 on the strength of the sports content. Since then, via Discovery+, Eurosport 1 and 2 have disappeared, Rugby Union main trophy tournaments have gone and no longer "all Champions L...
Itemised billing
Does anyone know why my numbers on my call list are doubling up and one has minutes and one dont
Resolved! what is EU roaming Free addon? I am being charged when roaming in EU
I have been a EE customer for years and I always had free EU roaming as part of my plan. Sep 2024, I called EE to leave as I can find cheaper plans elsewhere. After a few negotiations, I was told EE does not offer free EU roaming anymore and that's f...
Re: Making and receiving calls while abroad
Iv got the same problem. No way to contact EE as can’t make calls! I’m connected to Optus network in Australia, roaming on etc. just can’t make calls
Phone contract
Hi. I ordered a phone from EE online and they took money from my phone but then I got a message saying it didn’t go through even though the money went through. How can I fix this? The online chat on the app doesn’t work for me thank you
Trade in discount 1 year shorter than contract
Text reveived to say trade in discount expired however still 1 year left on contract. This was not explained at time. Options please?
