Community Activity

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Contributor
  • 304 Views
  • 17 replies
  • 7 Helpful

iPhone 16 Pro Max 1TB on back order?

Hi, I ordered a pro max 16 1TB in natural titanium today and the sales operator said it would be delivered tomorrow, I arranged with work to take the day off to be home for the delivery but it says - your back order is confirmed and I’m wondering why...

Fairbs14 by Explorer
  • 44 Views
  • 3 replies
  • 2 Helpful

Broadband switch

How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?

Resolved! Top up

@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher

Ohenetwo by Visitor
  • 559 Views
  • 6 replies
  • 0 Helpful

Not letting me sign in

I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...

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Youngie79 by Investigator
  • 188 Views
  • 5 replies
  • 3 Helpful

How to claim the free watch with S25 Ultra

I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks. 

Zoze8588 by Investigator
  • 107 Views
  • 8 replies
  • 4 Helpful