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Community Activity
G4 box WiFi green but no internet ?!
Got the G4 box its always worked suddenly today I’ve got no internet . Yet box is green all round. I’ve switch on off not helped. WiFi says on internet shows on but it’s not?! Help! Bills paid too so not that.
EE App will not Link to my Broadband
Since transferring to EE from BT, everything is now sorted out with one important and extremely aggravating problem.I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 7...
INABILITY TO LINK MY BROADBAND TO MY MOBILE
I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 72 hours after that form was filled in by the help person. Nothing has happened. I was assured by the customer agent ...
unable to access my account Website/ app
Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned. This is very frustrat...
Why can't I buy something with the credit I have left on my phoneit I have left
Why can't I use my remaining balance to get pay for my gaming??
ZTE MC88 5G - Stopped working
Hey,I've been using a ZTE MC888 for about 2.months with an EE sim without any issues. It has suddenly stopped working and I can't figure out why..Everything in the router settings and the status lights indicates its connecting to EE but the pass thro...
Smart Wifi Pro extenders
New to EE. Swapped from BT which worked flawlessly, however I am struggling with issues and wondered if I am alone with this or whether these are common.I have a modern 3 story house with the SmartHub in the front lounge on left of house, with one ex...
Join the YouView research panel
Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you. Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...
Coverage in Wheatley
Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...
Sim
I have purchased a EE SIM card from Tesco, but the SIM card doesn’t seem to work ? I have put it in two different phones to try and get it started but nothing ? I purchased £10 credit to top up but can’t call and can’t use the number to get codes etc...
